We hope that you don't need to search for this section too often!
We hope you love every product you buy from us. However, it's not possible always and hence you are in this section of our website now.
In case you are not satisfied please follow the below FAQ and send us an email at firstname.lastname@example.org With Subject "Refund / Replacement - "Order ID"" to help us serve you better.
Basic Conditions -
- All replacement are done within 7 days from date of delivery.
- All Returns should be in unused condition with all original tag and packaging intact.
- Refund of Shipping and COD charges are non-refundable.
- Received a Wrong Product ? (aah! That is embarrassing for us)
Drop us a mail at email@example.com and ship the item back to us, we will send you the replacement or refund the money back to your account.
- You opened the box and item is missing!
We are human and mistakes happen, drop us a mail at firstname.lastname@example.org with details of the product, order id. We will dispatch you the item or refund the amount
- You received a damaged item ?
Drop us a mail at email@example.com with a photograph of the damaged item and send the item back to us, we will send you the replacement or refund the money back to your account.
- You Liked the product, but you want to replace it due to Size fit issue or some other issues.
Be Happy, we will replace the size with your fitting size. Just mail us at firstname.lastname@example.org with an appropriate subject and send the courier back to us with the bill and the tag. The cost of courier will be borne by the customer in this case. If the size requested by you is not available, you can opt for different design or ask for refund. If it’s Cash on Delivery, refund would be given to you after deducting cod amount.
- You Received a Bad Quality Product
Drop us a mail at email@example.com with a photograph of the damaged item , we will send you the replacement or refund the money back to your account.
CRAZINGO'ly Important Shoutout
We do Refund directly to your Bank Account through NEFT/IMPS after deducting the Shipping Charges & COD Charges
Generally it takes 6-7 Working Days for Money to reflect in your account. In case it does not credited to your account with the given time line. Drop us a mail at firstname.lastname@example.org